Add Metrics from Multiple Customers Pages to one Report or Dashboard

Learn how to consolidate and analyze data from various customer pages into a single comprehensive report or dashboard for a more efficient analysis process.

Written By ScaleXP Customer Success (Super Administrator)

Updated at July 16th, 2025

Previously, you could only show data in reports and dashboards from the Global Default Customers Page report. If you wanted to point your reports to MRR, you wouldn't see your revenue from Revenue Recognition and Vice Versa. You can now choose which Customers Page you reference from each individual metric on a report or dashboard. That means you could show how many new customers you gained as determined by the MRR page and how much total deferred revenue you should recognise from the Revenue Recognition report. See below for a list of available metrics from the Customers pages:

  • Revenue
  • Revenue from New Customers
  • Lost Revenue from Lost Customers
  • Revenue from Upsells/Expansion
  • Lost Revenue from Downgrades
  • Revenue from Reactivations
  • Active Customers
  • New Customers
  • Lost Customers
  • Upsold/Expanded Customers
  • Downgraded Customers
  • Reactivated Customers

When creating or modifying a report or chart metric, and you've selected one of these metrics, you'll now see a second dropdown to choose which Customers page to retrieve that metric. If left unchanged, it will always pull from the Global Default page. You can tell which page is the Global Default on the Customers Page by finding the one with the Globe next to the name.