Why don't the invoices on the Customer page add up to the total at the top of the Customer page for a report?

Learn how to troubleshoot discrepancies between individual invoices and the total displayed on the Customer page for reports.

Written By ScaleXP Customer Success (Super Administrator)

Updated at July 17th, 2025

Invoices on the customer page are rounded to the nearest whole number; this is how they are downloaded in Excel. The total at the top uses the exact values of all the invoices, so may have a slightly different total.