This information is found on the Customers tab.
On the Customers tab, click on the “i” next to any summary number.
You will see the name of new, lost, upgraded, downgraded or reactivated customers.
How can I see the names of new, lost, upgraded, downgraded or reactivated customers?
Super Administrator
Written By ScaleXP Customer Success (Super Administrator)
Updated at July 15th, 2025