How can I rename a customer?

Written By ScaleXP Customer Success (Super Administrator)

Updated at July 15th, 2025

To rename a customer on the Customers page, use the cog icon at the top right of the page to select "Merge / Rename Customers", then use the pencil symbol next to the customer name to rename it.  

To merge two customers into one, see this article: How do I merge customers?