• Getting Started

    • Achieve Business Outcomes

      • View By Section

        • Data and Integrations

            • Most popular

            • Customers Tab Revenue Recognition: MRR, ARR, and IFRS/GAAP Revenue Reporting by Customer
            • ScaleXP Invoicing: Automating invoice creation with HubSpot Workflows
            • How to set up ScaleXP Invoicing (Step 1): Installing the Invoicing module
            • Prepaid Expenses: Best Practices and Quick Start Guide
            • How to configure your P&L and Balance Sheet in ScaleXP (consolidated company)
            • How to add a missing bill or cost supplier
            • How to automate prepaid expenses: Setting up prepaid expenses in ScaleXP
            • ScaleXP Invoicing: (Step 2) Invoicing Setup and Data Mapping with HubSpot Invoicing
          • Contact Us
          Home View By Section Customers Customers FAQs

            Please fill out the contact form below and we will reply as soon as possible.

            How can I see the names of new, lost, upgraded, downgraded or reactivated customers?

            Written By ScaleXP Customer Success ()

            Updated at July 30th, 2025

            This information is found on the Customers tab.

            On the Customers tab, click on the “i” next to any summary number.

            You will see the name of new, lost, upgraded, downgraded or reactivated customers.

            • customer statuses
            • customer names
            • customer list
            • won customers
            • churned customers

            Was this article helpful?

            Give feedback about this article

            Related Articles

            How to update usage based revenue

            This article explains how to update usage.  To set usage based revenue, see this ...

            How ScaleXP reads dates

            ScaleXP uses natural language processing (NLP) to identify dates from invoice and...

            How to report on tracking codes for Customer data

            To see Customer metrics by tracking code, go to Customers>Configure Report and...

            Welcome to the ScaleXP Help Center!

            Can't find what you're looking for? email us: support@scalexp.com

                    ©2026 ScaleXP. All Rights reserved.

                    Knowledge Base Software by Helpjuice