How to create a metric, report, or chart using customer page reports

Learn how to effectively utilize customer page reports for creating valuable metrics, reports, and charts

You can create an unlimited number of reports on the customer page. These can be of any type:

  • Revenue Recognition
  • Monthly Recurring Revenue
  • Annual Recurring Revenue
  • IFRS / GAAP

You can filter for any combination of accounts and/or invoice types.

To control which accounts the MRR and ARR reports include, see How to add or remove accounts from MRR and ARR.

Read more about creating new reports on the customer page here: Setup 1: Configure and validate revenue recognition.


How to set the default MRR report

Any report on this page can be selected as the global report, and any report can be used in reports, dashboards, presentations, and metrics. To select a report other than the global one when editing a metric or formula, go to ScaleXP customer page data and select MRR or Customer.

  • For monetary amounts from the customer page, first select MRR.
  • Then click on the row to select the report to use.

Selecting MRR for customer page data when editing a metric

Selecting the specific report to use after choosing MRR

  • For customer numbers, first select the customer type, then select the report to use.

Selecting the customer type for customer-number metrics

Selecting the report to use for customer numbers