For purposes of MRR (monthly recurring revenue) and Revenue Recognition, ScaleXP will recognise all revenue according to the associated service dates. Read more about revenue allocation rules here. If you wish to recognise back-dated revenue at the issue date, then select the IFRS / US GAAP report. This will show all revenue earned for a service period prior to the issue date as being recognised at the invoice issue date. Read more about different revenue recognition options here. To view revenue recognised in this way, go to the Customers tab (top bar) and create a new report. Select Type "IFRS."
You can also choose to set your deferred revenue journals to back-dated revenue at time of issue. To do this, contact support@scalexp.com.