ScaleXP allows you to create "Contracts" which represent the entire invoice schedule for a contract with your customer.
This allows you to project any contracted revenue from issued or future invoices within the contractual terms for the customer.
Once a contract is created, either through automation using ScaleXP Invoicing for Hubspot, or manually through Invoice Matching or Contracts, ScaleXP automatically generates a renewals schedule for those contracts.
These articles may help you:
View and Manage your Contracts
Invoice Matching/Booked vs. Billed
By default, the renewal will be a mirror of the contract in terms of contract length and amount, starting at the end of the contract.
To view your renewals schedule, go to Customers (Top Navigation Menu) > Forecast Renewals (Left Sidebar).
There is lots of data on this page so you can collapse the left sidebar to view more data on the screen using the arrow button.
Use the filters at the top to show only the relevant renewals
Change the configuration options in the 3 dot menu at the top right
| Setting | Description |
| Filter by accounts | By filtering to specific accounts here, you are choosing the relevant accounts to include in your renewal calculations. For example, if the original contract included a one time set-up fee or hardware that you do not include in your renewals, you can filter to only the recurring or renewable accounts here so that the renewal forecast will only include relevant nominal codes (GL Accounts) |
| Default Renewal % | If you forecast renewals at a set %, you can use this to adjust your renewal forecast. For example if you know you have 110% Net Revenue Retention (Net Dollar Retention), you could set this at 110% which would then forecast every renewal at 110% of the original contract value. |
| Set default date | While it is most common that a renewal begins right at the end of the original contract (0 months) it may be that there is a typical lag time between contract and renewal so you can delay the pending renewal start date by X months. |
With filters applied and congfiguration complete, you're now ready to view your renewals.
You will see a list of contracts with end dates in the select time frame (Existing Contract, left side) and associated renewal contracts (New Contract, right side).
| Field Name | Description |
| Current Contract - Contract Name | The name of the accounting customer |
| Current Contract - Start Date | Start date chosen when creating the contract or identified by ScaleXP Invoicing |
| Current Contract - End Date | End date chosen when creating the contract or identified by ScaleXP Invoicing |
| Current Contract - Value | Combined total of all the issued and pending invoices in the contract |
| Expected Renewal - CRM Deal Name | If you manage renewal deals in your CRM, you can map a renewal deal to the expected renewal which will use the deal parameters as the source of truth. Without a deal mapped here, ScaleXP uses the original contract as the source of truth. |
| Expected Renewal - Status | Automatically updated by the mapped deal. If no mapped deal, you can manually choose a status of your renewals. |
| Expected Renewal - Stage | Stage is only relevant to and populated by the mapped CRM deal. |
| Expected Renewal - Contract Value | The amount expected for the renewal factoring in renewal percentage and account filters chosen in configuration, unless you've mapped a renewal deal from your CRM. |
| Expected Renewal - Contract Start Date | The expected contract start date from the renewal either determined by the original contract or the mapped renewal deal. |
| Expected Renewal - Contract End Date | The expected contract end date from the renewal either determined by the original contract or the mapped renewal deal. |
When you Close Win a renewal in ScaleXP, you are prompted to create the new contract associated with the renewal and the prior contract is set to Closed Renewed.
When you Close Loase a renewal in ScaleXP, the prior contract is set to Closed Lost.